Last Revised: November 21, 2024 18:05
This site and associated services are provided to our visitors for informational and operational purposes. These Terms of Service contain legally binding obligations, so we strongly advise you to read them carefully before using our services.
1.0. Service Description: Survivost offers pre-configured game servers with customizable specifications, including RAM, CPU, Storage, MySql Databases, File Backups, DDos Protection and the number of player slots. Pricing is determined based on the selected specifications.
1.1. Customization: Customers may upgrade or downgrade their server configurations at any time through Survivost Client panel. Changes to pricing will be adjusted accordingly based on the chosen resources.
1.0. Service Commitment: Survivost is committed to providing reliable services and strives to ensure minimal disruptions.
1.1. Customer Responsibilities: Customers are responsible for selecting the correct specifications that suit their needs. Survivost is not liable for misconfigured servers caused by incorrect user input.
1.2. Maintenance: Scheduled and unscheduled maintenance may occur to ensure service quality. Survivost will notify customers in advance whenever possible but cannot guarantee prior notice for emergency maintenance.
1.3. Acceptable Use Policy: Customers must comply with all applicable laws and refrain from using services for illegal, harmful, or abusive purposes.
1.0. Jurisdiction: These Terms of Service are governed by the laws of France. Any disputes arising under these Terms will be subject to the exclusive jurisdiction of French courts. If any part of these Terms is deemed unlawful or unenforceable, the remaining provisions will continue to apply.
1.0. Payment Methods: Survivost accepts payments via PayPal and major debit/credit cards through Stripe & Paypal. All payments must be made in the designated currency.
1.1. Billing Cycles: Customers can choose from monthly, quarterly, semi-annual, or annual billing cycles.
1.2. Invoicing: Invoices are generated automatically and sent via email 5 days before the due date.
1.3. Late Payments: A 2-day grace period is provided after the due date. After this, the service will be suspended. If payment is not received within 7 additional days, the service will be terminated, resulting in permanent data loss.
1.4. Tax Compliance: Survivost complies with French tax laws. SIRET Number: 98404345500018.
1.0. Anti-Fraud Measures: Survivost employs strict fraud prevention protocols to protect our customers and services.
1.1. Verification: Orders over €100 may require phone verification. Customers must provide accurate contact information to expedite this process.
1.2. Fraudulent Transactions: Survivost reserves the right to deny service, suspend accounts, or terminate contracts if fraudulent activity is detected.
1.3. Service Modifications: Requests for billing or service modifications are subject to manual verification and may take up to one week to process.
Survivost reserves the right to modify these Terms of Service at any time. Customers will be notified of significant changes via email or through updates posted on our website or discord. Continued use of our services constitutes acceptance of the revised Terms.